Hard times makes companies stronger
The article "Hard Times Make Companies Stronger: How This Pandemic Made Our People More Resilient and Agile" highlights the transformative impact of the COVID-19 pandemic on a company's culture and explores the strategies employed to adapt and thrive in challenging times.
The agency embraced the "new normal" of remote work and viewed the pandemic as an opportunity to prioritize mental health, enhance internal communication, foster flexibility, and improve technology infrastructure. To address the increase in mental health issues, a psychological assistance program was implemented to provide support and reduce feelings of loneliness.
Regular check-ins and fun activities were organized to maintain employee engagement and break the routine of working from home. Effective communication was crucial in reducing uncertainty, with constant updates and dialogue promoting transparency and a sense of belonging.
The importance of flexibility was recognized, allowing employees to have flexible work arrangements, work from home, and benefit from supportive processes and tools. The article emphasizes the need to reward employees with greater flexibility and control over their work-life balance.
By prioritizing mental health awareness, communication, flexibility, and technology, the company has built resilience and cultivated a culture that can withstand and thrive in challenging times.