Customers Want Omni-Experience And They Want It Now
Everyone is talking about the convergence of changing technology, consumer behaviors, and workforce talent that is pushing tried and tested business models to the edge of extinction.
But what hasn’t been so immediate is clarity in the boardroom. Who “owns” the technology? How do you reinvigorate, transform and rally the troops? How do you sell product in a fragmented world? How do you change a business model before it’s too late? How can you plan for growth?
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