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Tag Archives: e-commerce

CRM: from focus to centricity

Loyalty is a huge challenge, particularly for luxury and fashion brands operating in Asia. In today’s market, winning on this front will come down to long-term vision, considerable investment and above all, customer centricity.

China Beyond – Change & Continuity

Building brands in the world’s most promising marketplace isn’t easy. Apply the rich insights unearthed in ‘China Beyond – Change & Continuity’, and you’ll suddenly find that the road became smoother.