CIB Interviews Shenan Chuang

CIB Interviews Shenan Chuang, CEO, Ogilvy & Mather Greater China

China International Business
Issue/Date:   Issue 271/August 2010
Author:   Janine Coughlin

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Shenan Chuang, CEO, Ogilvy & Mather Greater China, began her 25-year tenure with Ogilvy & Mather in Taipei, where she rose to be Chairman, Ogilvy Taiwan Group. In 2003 she arrived in Beijing, where one of her first accomplishments was to transform the company’s office — then located in an old carpet factory on the outskirts of town — into something modern where the physical space would be infused with creativity to match her vision for the company’s culture and work. She established a “Creative Floor”, which integrates creative teams from different disciplines within the company and has become a model all offices in the region now follow.

Chuang also set up O-Gallery, a unique art gallery inside the Beijing office, to both support the development of local Chinese artists and further realize her vision of the office as a creative space. Chuang also knocked down the metaphorical walls between the different disciplines at the company, which include Advertising, OgilvyOne, OgilvyAction and Ogilvy PR, to foster — and institutionalize — cooperation and teamwork by setting up regular forums for communication among senior and mid-level managers across the different groups. This year Ogilvy & Mather China ranked 66 out of 100 in the Universum Top 100 Ideal Employer Student Survey and was the only communications/marketing agency to make the list.

Co- founder and current chair of the China 4A — Association of Accredited Advertising Agencies of China — her other accomplishments include being named among the Most Influential Female Business Leaders in 2010 by Mulan in Business/China Entrepreneur. Under her leadership the Ogilvy & Mather Beijing office was awarded “Office of the Year” and she was awarded “Agency Head of the Year” by Media magazine in 2006.

Chuang sat down with CIB at the company’s Beijing office on Jinbao Street to talk about creativity and teamwork, her leadership style, the importance of training, and what she sees in the future for Ogilvy China.

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Date: August 12, 2010